DPDP

DPDP Compliance

Revive Physiotherapy India is committed to respecting your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act), India’s landmark legislation governing the processing of digital personal data. This page explains how we comply with the DPDP Act and how you can exercise your rights as a data principal.

Scope and Applicability

The DPDP Act applies to the processing of digital personal data within India, whether by entities based in India or abroad. While Revive Physiotherapy India does not collect personal data through user registration or databases, we may process limited digital personal data automatically through website analytics, cookies, and server logs for operational and security purposes. This page outlines how we handle such data in compliance with the DPDP Act.

Your Rights Under the DPDP Act

As a data principal, you have the following rights under the DPDP Act:

  • Right to access information about the personal data we hold about you
  • Right to correction or completion of inaccurate or incomplete personal data
  • Right to erasure of your personal data, subject to legal exceptions
  • Right to grievance redressal if you believe your rights have been violated
  • Right to nominate another individual to exercise your rights in case of death or incapacity

How We Comply

Revive Physiotherapy India complies with the DPDP Act by:

  • Collecting only minimal personal data necessary for website functionality
  • Using analytics tools that anonymize data where possible
  • Providing clear notice of data collection through our Privacy Policy
  • Ensuring all third-party service providers adhere to DPDP requirements
  • Not selling or sharing personal data for commercial purposes

Data We Process

The only personal data we may process includes:

  • IP addresses (anonymized where feasible)
  • Browser type and device information
  • Usage patterns via cookies and analytics tools
  • Information voluntarily submitted through our contact form (e.g., name, email)

This data is used solely for improving website performance, ensuring security, and responding to inquiries.

Legal Basis for Processing

Under the DPDP Act, we rely on the following lawful bases for processing:

  • Consent – when you voluntarily submit information via our contact form
  • Legitimate interests – for website security, analytics, and operational efficiency

We do not process sensitive personal data as defined under the DPDP Act.

How to Exercise Your Rights

To exercise your rights under the DPDP Act, please contact us at:

Email: [email protected]

Include your full name, the nature of your request (access, correction, deletion, etc.), and any supporting details. We will verify your identity before processing your request.

Response Timeframes

We will respond to your request within 30 days of receipt, as required by the DPDP Act. If additional time is needed, we will notify you with the reason and expected response date.

No Discrimination Policy

You will not be denied services, charged different prices, or receive a different quality of service because you exercised your rights under the DPDP Act.

Updates and Changes

We may update this DPDP Compliance page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.

Contact Information

For any questions, requests, or complaints regarding your data rights under the DPDP Act, please contact:

Name: Arjun Rathod
Email: [email protected]
Address: 202 George Street, Sydney NSW 2000, Australia

You may also file a complaint with the Digital Personal Data Protection Board, established under the DPDP Act, if you are unsatisfied with our response.